I can’t login. It’s saying my user does not exist but my user definitely does. Can you help me?
Our login is case sensitive. Make sure you are entering the right case sensitivity on your email or username. If you signed up via FB/Google, you’ll want to sign in via those buttons, rather than entering your email/username as well. If you’re still experiencing issues, please reach out via support channels.
Can I change my username?
At the moment, if you signed up via username/email you cannot. It’s tied to your login and is a deficiency in our authentication system. We’re working on changing this but no date to share as of yet. If you signed up via FB/Google, please reach out via support channels and we can assist you.
I didn’t get my verify/forget password email and it’s been X minutes! Can you help me?
Sorry! First, can you check your spam folder to make sure it didn’t get flagged? If you did, then reach out via support channels.